Cancellation & Refund Policy
Overview
This page provides general information about cancellations and refunds. Specific cancellation terms may vary depending on the journey, departure date, airline, hotel, and other factors. The applicable cancellation policy for your journey will be provided during the booking confirmation process.
General Cancellation Guidelines
Cancellation policies typically depend on how far in advance the cancellation is made relative to the departure date. Earlier cancellations generally result in higher refund amounts. Last-minute cancellations may be subject to significant penalties due to non-refundable supplier commitments.
Airline Tickets
Airline ticket cancellation and refund policies are determined by the airline and the ticket type purchased. Some tickets are non-refundable. Refund processing times vary by airline.
Hotel Accommodations
Hotel cancellation policies depend on the hotel and the booking terms. Some reservations may have free cancellation windows while others may require payment upon booking.
Visa Fees
Visa processing fees are generally non-refundable once the visa application has been submitted.
How to Request a Cancellation
To request a cancellation, contact us directly by phone or email with your booking details. We will review the applicable policies and provide you with specific information about any refund eligibility.
Modifications
Requests to modify travel dates, hotel selections, or other journey details are subject to availability and may incur additional fees depending on supplier policies.
This cancellation policy is a starter template. Specific cancellation terms, fees, and timelines should be added based on your actual business policies and supplier agreements before the website launches.
